frequently asked questions
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Explore helpful answers about our residential programs, insurance options, and holistic therapies. If you need more details, reach out to our compassionate team anytime.
General questions:
Discover how New Journeys Behavioral Health in Irvine, Orange County provides personalized mental health care. Learn about our residential programs, insurance options, holistic therapies, and the straightforward steps to begin treatment with our compassionate team.
We provide residential mental health care in Irvine, California, focusing on conditions such as depression, anxiety, PTSD, bipolar disorder, and other complex needs. Our clinicians design a plan around each person’s unique history and goals to create lasting change.
Our residential program typically lasts 30–60 days. During this time, clients receive daily therapeutic support, one-on-one sessions with a psychiatrist and licensed therapists, and structured activities that build practical skills for long-term recovery and stability.
Yes. We work with most PPO and POS insurance plans and will verify benefits before admission. Our admissions team explains coverage details clearly so you know exactly what costs to expect and can focus on getting the help you need without financial surprises.
With a maximum of six clients and a 3:1 staff-to-client ratio, we provide highly personalized attention in a calm, home-like setting. This intimate environment fosters trust and allows our team to respond quickly to each client’s evolving needs.
Absolutely. We invite loved ones to participate in therapy sessions and scheduled visits. This approach helps families rebuild communication, strengthen relationships, and create a strong support network for when their loved one returns home.
To complement evidence-based treatments, we offer yoga, meditation, art therapy, and mindfulness practices. These activities reduce stress, enhance emotional balance, and support whole-person healing of mind and body.
Call or message us anytime. Our team will provide a free pre-assessment, review your insurance, and guide you through admission. From the first conversation to arrival, we make every step simple and supportive.
Clients stay in private or semi-private rooms and enjoy peaceful lounges, tranquil outdoor areas, and professional wellness services such as relaxing massages. Every space is designed to promote comfort and reflection while you focus on healing.
Yes. We specialize in dual-diagnosis care, addressing substance use concerns alongside mental health conditions. Treating both together gives clients the best chance at sustained recovery and long-term wellness.
Yes. Each treatment plan is created after a detailed assessment of medical history, personal challenges, and recovery goals. Our clinicians adjust the plan as you progress to ensure the best possible outcome for your unique journey.
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